Frequently Asked Questions
Everything you need to know about your Luminox timepiece.
Are Luminox watches genuinely used by the Navy SEALs?
Yes, Luminox is the official watch partner of the Navy SEALs. Our timepieces are specifically engineered to meet the rigorous demands and extreme conditions faced by elite maritime special operations forces.
How does the Luminox Light Technology (LLT) work?
Our proprietary LLT system uses tiny tritium gas tubes that provide a constant glow for up to 25 years without requiring an external light source or a button press to charge.
What is your shipping policy for international orders?
We offer insured worldwide shipping via premium carriers. Delivery typically takes 3-7 business days depending on your location, and tracking information is provided once your order departs our warehouse.
What is the return policy if I am not satisfied?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return and receive a full refund or exchange.
Are Luminox watches covered by a warranty?
Every Luminox watch comes with a 2-year manufacturer's warranty covering any defects in materials or workmanship. Please ensure you keep your proof of purchase for any claims.
Can I wear my Luminox watch while diving?
Most Luminox models are water-resistant to at least 200 meters (660 feet), making them suitable for professional diving and high-impact water sports.